TERMS OF SERVICE
Terms of Service Introduction
Welcome to Robust Power Washing. By accessing our website and using our services, you agree to be bound by the following terms and conditions. Please read them carefully. Services Robust Power Washing offers residential and commercial power washing services. Our services include but are not limited to cleaning driveways, sidewalks, building exteriors, decks, and patios.
Scheduling and Appointments
1. Booking: Appointments can be scheduled through our website, by phone, or by email.
2. Confirmation: Once an appointment is scheduled, you will receive a confirmation via email or text message.
3. Rescheduling/Cancellation: To reschedule or cancel an appointment, please contact us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
Payment Terms
1. Pricing: All prices are quoted during the initial consultation and are subject to change based on the condition and size of the area to be cleaned.
2. Deposit: A deposit of 20% of the total service cost is required upon booking confirmation. This deposit will be applied toward your final bill.
3. Payment Methods: We accept payments via credit card, debit card, and bank transfers. 4. Final Payment: The remaining balance is due upon completion of the service.
Deposit
1. Deposit Policy: A non-refundable deposit is required to secure your appointment. This deposit confirms your commitment to the scheduled service and ensures our availability. Making a deposit is a confirmation of acceptance of proposal and agreement of terms of service.
2. Deposit Amount: The deposit amount will be detailed in your service proposal and is typically 20% of the total estimated cost.
3. Refunds: Deposits are non-refundable except in cases where Robust Power Washing cancels the appointment.
Service Guarantee We strive to provide high-quality service and customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will address any concerns. Liability Robust Power Washing is not responsible for any pre-existing damage to your property or any damages that occur as a result of unreported structural issues. It is the customer’s responsibility to inform us of any such issues before the service begins. Privacy Policy We are committed to protecting your privacy. Any personal information you provide will be used solely for the purpose of delivering our services and will not be shared with third parties. Changes to Terms of Service Robust Power Washing reserves the right to update or modify these terms of service at any time. Changes will be effective immediately upon posting on our website. Contact Information If you have any questions about these Terms of Service, please contact us at: Robust Power Washing Email: info@robustpowerwashing@gmail.com Phone: (732) 457-3901